Need to speak to an agent, how long should I be waiting?Updated 23 days ago
Hey there! 👋 Please start with giving us a little more information on what you need a hand with. This will help us direct your message into the right hands.
Our chat is available between 8am - 5pm (AEST), Monday to Sunday, but please note that this is dependent on our team being online. As our team are scattered across different areas of the business, we cannot gurantee these times.
If we don’t get back to you right away during these hours, rest assured that we'll respond as soon as possible.
In the meantime, feel free to contact one of our local stores for any urgent questions or general product questions. 😊