I'm having website issues, what can I do to fix this?Updated 6 months ago

We’re sorry to hear you’re having trouble! Sometimes, our website may experience changes or hiccups that we might not catch right away. Here are a few quick tips to help:

1. Make sure your device and browser are up to date—our website works best on the latest versions.
2. We recommend using Google Chrome, as it’s optimized for the best experience on our site.

If you’re having trouble finding a product or applying a discount code, please double-check the promotion dates on our emails or social posts—it’s possible the sale period has ended or stock has run out. 

Also, keep in mind that certain deals may not be valid during overlapping promotions. Be sure to review the terms and conditions on any of our monthly deals for full details.

Still experiencing issues? Please send us a screenshot of what’s happening so we can quickly investigate and resolve it for you.