A free item isn't adding to my cart, what should I do?Updated 17 days ago

If you're free gift isn't showing up in your cart, here are a few things to check first 😊

Promo Period: The deal may have ended - double check the promo dates to make sure its still running.

Product Selection: Some offers are only valid with specific sizes or flavours. If the wrong variation is in your cart, the promo might not trigger.

If you have confirmed those two things, then it may be a website hiccup. These happen sometimes so feel free to send over the deal you are trying to claim and we can check this for you!