What happens once I've placed my order?Updated 8 months ago

You will receive your initial confirmation email to verify that your order has been received by the ASN Online Store. Once the order has been processed and dispatched on the first available business day (Monday-Friday), you will receive an email with your tracking details.

Please note: A ‘Complete’ status relates to everything we do on our end. Meaning we have picked, packed and shipped your order and it is now with Australia Post or the selected Courier.

Please ensure you check your Junk Mail or Spam Folder if you have not received your tracking email.